1)
Do prices include value added tax?
 Prices for UK
(excluding Channel Islands) and EEC
countries include
VAT (Value-Added Tax). If you are a VAT registered company/organisation in
the EEC ( excluding United Kingdom ), your company/organisation may be
exempt from British VAT (currently at 17.50%). We may deduct VAT
amount from the listed prices for you, if you can supply us your
company/organisation's VAT number.
Prices for USA, Non-EEC countries and Channel Island
do not include VAT because VAT is exempt.
2) What
currency prices are quoted?
All prices
are in British pound sterling. For other currencies, you may check
Exchange Rates here.
3)
Do you deliver outside the United Kingdom?
Yes.
4)
Do prices include Packing and Postage?
No, all prices do not
include packing and postage (P&P). P&P charges vary as follow.
For United Kingdom and Channel Islands
P&P costs GBP 3.50 for an order upto
GBP 50.00
P&P costs GBP 5.50 for an order of GBP 50.01 - 100.00
P&P costs GBP 8.50 for an order of over GBP 100.00
For Western European ( excluding Scandinavian )
P&P costs 20% of your total order.
Plus 10% extra on purchase value of Wooden tags & Bamboo tags
( Teak tags and Bamboo tags are heavy and bulky that they attract extra
costs by the carrier )
For Eastern European and Scandinavian
P&P costs 25% of your total order.
Plus 10% extra on purchase value of wooden tags & Bamboo tags
( Wooden tags and Bamboo tags are heavy and bulky that they attract extra
costs by the carrier )
For
USA, Canada and Rest Of World
P&P costs 25% of your purchase value of Aluminium and Copper Labels
Plus 15% extra on purchase value of Bamboo and Wooden Labels (
wooden labels are bulky and are very heavy )
***** All overseas orders are subject to a minimum packing and posting charge of GBP 4.00
*****
5) How do I know if stock is available?
If items are out of stock, they are clearly marked "Out
of Stock" on the relevant product page on this website; otherwise stock is
available.
6)
What is the lead time after I place an order?
Usually, if stock is
available it will take about a week for delivery within the UK and 10-14
days for overseas delivery.
7)
Where can I view the products?
You are welcome to visit our premise. Please find address at
the bottom of this page. We are located in the north of London, between
Bishops Stortford (M11, junction 8) and Harlow (M11, junction 7). We
are located in the south of Much Hadham, between Much Hadham and Widford.
From M11 junction 8,
follow Bishops Stortford then Much Hadham. You will pass the Jolly
Waggoner pub on your left. Turn left at the first junction after the pub
into Bourne Lane. We are located 600 yards from that junction on the
right. From M11
junction 7, follow A414 through Harlow towards Hertford. After leaving
Harlow for a while, turn right into The Hadhams as guided by signpost.
Stay on this road until you reach T junction (Hunsdon) then turn right.
Stay on this road until you reach a curved T junction (Widford) then turn
right. Stay on this road for about a half a mile then turn right into
Bourne Lane. ( If you see the Jolly Waggoner pub on your right, you go too
far and have to make a u-turn ) We are located 600 yards from that
junction on the right.
View local map from streetmap.co.uk
If you
come from a long distance, please telephone to make an appointment, as we
are sometimes closed. We try to be open from 9 to 5, Mondays - Fridays. Weekends and Bank holidays by
appointment. |
